Privacy Policy

Data Controller

The data controller is RAINBOW DREAM SWEET CART HIRE LTD of 98 Birch Grove, Newport, Wales, NP18 2JB. You can contact our Data Protection Officer at ceo@rainbowdreamsweetcarthire.store.

Information We Collect

We may collect and process the following categories of data depending on the services you use:

• Contact information provided via email enquiries (name, email address, phone number where voluntarily provided)
Processing purposes: inquiry handling and event coordination

Lawful Bases for Processing

Our processing of personal data is based on the lawful grounds permitted under UK GDPR and the Data Protection Act 2018:

• Consent: Processing you have explicitly agreed to, such as subscribing to our newsletter or requesting information.
• Contract: Processing necessary for the performance of a contract with you, such as fulfilling a hired service.
• Legitimate Interests: Processing necessary for our legitimate interests, such as responding to enquiries about our services and improving our offerings.

Data Subject Rights

You have the following rights under UK GDPR and the Data Protection Act 2018:

• Access: The right to request a copy of your personal data.
• Rectification: The right to have incorrect data corrected.
• Erasure: The right to request deletion of your personal data in certain circumstances.
• Restriction: The right to request restriction of processing in certain circumstances.
• Portability: The right to receive your data in a structured, commonly used format.
• Objection: The right to object to processing of your personal data.

Cookies

Our website may use cookies to improve your experience. These cookies do not collect personal information that identifies you. You can configure your browser to refuse cookies or delete them at any time.

Data Retention

Personal data will be retained only as long as necessary for the purpose for which it was collected, or as required by law. When data is no longer needed, it will be securely destroyed or anonymised.

Complaints to the ICO

If you have a concern about how your data has been processed, you have the right to complain to the Information Commissioner's Office (ICO). The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.